International Shipping Policy
Hey! So, international shipping will a little take longer to get to you - up to 11 days after your order is processed (although this could be sooner depending on the carrier). We provide shipping to the following countries:
Australia, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Malaysia, Mauritius, Morocco, Netherlands, Norway, Portugal, Qatar, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United States.
If you would like to suggest a country you think we should be shipping to, but currently aren't, please let us know. We can make it happen. Contact us at email@example.com.
We want to be transparent so here are a few things you need to know before purchasing from our HQ in the UK.
You, the customer, are responsible for all taxes and duties (including VAT) required by your country of residence.
Pretty Sassy Lady is not responsible for any packages held by international customs agencies and it is not the responsibility of Pretty Sassy Lady to make the customer aware of these agencies and their actions. Please check with your country's customs office to find out their procedures and any potential charges, as Pretty Sassy Lady is not responsible for this payment. Your package may arrive at your local post office or delivery centre, but could be held until relevant payments have been made.
If you don’t pick up your package and it is returned to us, we will not refund the charge for original shipping.
Should Pretty Sassy Lady be mistakenly invoiced directly for any duties or fees from the shipping company after delivery, we will email an invoice for the balance due. This will need to paid straight away.
As with domestic shipping, if a package can't be delivered due to an error entering your shipping address, we, Pretty Sassy Lady are not responsible for any additional fees that may incur in order to reroute or reship the package.
So to reconfirm; you will have to pay any taxes and duties due in your own country. By purchasing Pretty Sassy Lady swimwear, you acknowledge that you are aware of this and accept it as your financial responsibility.