How long will it take for my order to arrive?
If you’re local to the UK (like us), you should receive your order within 2-3 working days once your order has been processed.
If you are based internationally, it can take up to 7 working days after your order has been processed. Shipping costs can be found here.
The items I ordered came separately. Why didn't they arrive in the same delivery?
Since the introduction of our custom-made collection, our garments arrive from different warehouses. So if you order a custom item, and one of our in stock items, the two will arrive in separate deliveries. Don't worry though, you'll only be charged one standard delivery rate, and all our items are processed and delivered efficiently.
Refunds, Returns and Exchanges
What is your returns and exchanges policy?
We currently offer FREE UK returns! If you change your mind, we'll be happy provide you with pre-paid postage to ship your items back to us for a full refund within 14 days of purchase. For full terms, click here.
Do you accept refunds and returns for International customers?
Yes we will refund your items. See our 14-day refund policy below. Please note, the original shipping fee is non-refundable and you will need to cover the cost of returning the package back to us.
What is your refund policy?
Can I exchange anything?
How do I make a return?
Help! I have a discount code but can’t find the box to apply it. I am shopping on my mobile.
I would like to make a purchase using Klarna’s buy now, pay later service. Where can I find more details?
Where is your size chart?
I’m not sure which size to buy. What should I do?
How do I purchase for a looser fit?
Purchase the items separately. Buy a rash vest one size bigger than your usual size but purchase the swim leggings in your normal size so they are not too loose. A roomier top is great, but loose leggings – not so much.
Just be aware our sizes span across two sizes e.g. M – UK 10/12.
As an example, if you are a size 10, a size M rash vest will be fine as it’s already bigger to accommodate a size 12. If you are a size 12 and would prefer a roomier fit, we recommend buying one size bigger – size L – UK 14/16.